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We respect and are committed to protecting your privacy. We may collect
personally identifiable information when you visit our site. We also
automatically receive and record information on our server logs from your
browser including your IP address, cookie information and the page(s) you
visited. We will not sell your personally identifiable information to
anyone.
Your payment and personal information is always
safe. Our Secure Sockets Layer (SSL) software is the industry standard and
among the best software available today for secure commerce transactions.
It encrypts all of your personal information, including credit card
number, name, and address, so that it cannot be read over the internet."
(etc.)
Some
so called "Guarantees" are so wordy they must have been written by some
lawyer to make sure that the guarantee doesn't guarantee you anything.
Well
our guarantee is simple. If you are not satisfied within 60 days of
purchasing our products simply call our Customer Service Department at
800-628-6373 to obtain a return authorization number and return any
unused portion with proof of purchase and we will gladly refund you your
money, period. Our goal is to satisfy you. If you're not satisfied for
any reason we will refund you your money.
We are always mindful
that all energy comes from the CUSTOMER. The CUSTOMER is our “SUN”,
and we never forget this. When problems arise we jump at the chance
to show our CUSTOMERS how important that they are. We are always
looking for ways to stand out in the CUSTOMERS mind as being fair, considerate
and appreciative of their business. Give us a chance to “jump
through hoops”. The old saying that “The Customer Is Always
Right” still means something to Horticultural Alliance. We
welcome the opportunity to show you how important you are to us.
Sincerely,
Jim Quinn
Jim Quinn's Bio
James J. Quinn
President
Horticultural Alliance, Inc.
1550 66th Ave Drive East
Sarasota, Florida 34243
Tel: 800-628-6373, 941-739-9121
Fax: 888-386-4478, 941-752-1890
Website: http://www.horticulturalalliance.com
E-mail: jamesq@horticulturalalliance.com
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